Careers

Position: SVP/Mortgage Lending

Location: St. Louis Park

At Citizens Independent Bank, we believe in the power of community and building meaningful relationships. Our commitment to exceptional customer experiences drives everything we do. If you’re passionate about leading high-performing teams, creating innovative strategies, and driving sustainable growth, we want you on our team.

We’re seeking a Senior Vice President of Mortgage Lending to lead a bold, long-term initiative that will redefine how we serve customers and expand our footprint. This is more than a leadership role—it’s an opportunity to build, innovate, and drive results that will make a lasting impact.

What You’ll Do

• Build and lead the bank’s mortgage department, including strategy, staffing, and revenue goals.
• Develop a comprehensive suite of mortgage products and services.
• Create policies, procedures, and workflows to ensure compliance and efficiency.
• Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff.
• Drive growth initiatives and profitability for the mortgage division.
• Oversee underwriting standards and ensure loans meet regulatory and secondary market guidelines.
• Manage vendor relationships and mortgage software applications.
• Represent the bank in community and civic activities to strengthen market presence.

What We’re Looking For

• Education: Bachelor’s degree in Business, Finance, or related field (MBA preferred).
• Experience:
• 7–10 years in residential mortgage lending.
• 3–5 years in a management or supervisory role.
• Proven success managing origination and operations teams.
• Skills:
• Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac).
• Strong leadership, communication, and analytical skills.
• Proficiency in loan origination software (e.g., Encompass) and Microsoft Office.
• Licensing: S.A.F.E. Act registration through NMLS required.

Why You’ll Love Working Here

• Salary Range: $130,000 - $195,000 DOQ
• Incentive Compensation Plan
• Full benefits: Medical, dental, vision, PFML, STD, LTD, 401(k) with generous match, paid holidays, generous PTO, and more.
• Work-life balance
• A collaborative, community-focused culture with over 75 years of local banking history.

Ready to lead and make an impact?
Apply today and help us shape the future of mortgage lending at Citizens Independent Bank.

Note: Job descriptions are not exhaustive lists of all skills, responsibilities or efforts associated with a job. They reflect principal elements essential for performing the job and evaluating performance. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Now

Position: Director of Human Resources

Location: St. Louis Park

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring that every interaction is personal and impactful. We are dedicated to the growth and development of our employees, offering opportunities for training and advancement in a collaborative, supportive environment. If you're passionate about making a difference in your community and helping others thrive, we invite you to explore a role with us.

We are seeking an experienced and strategic Director of Human Resources to lead the bank’s HR function and help shape a positive, high?performing workplace. This role combines strategic leadership with hands?on execution across all areas of HR, including talent acquisition, employee engagement, legal compliance, HR operations, performance management, and total rewards. The Director of Human Resources partners closely with leaders and managers across the bank, fostering a collaborative approach to aligning people strategies with organizational goals and ensuring HR initiatives effectively support the bank’s overall business objectives.

PRIMARY RESPONSIBILITIES:

Strategic Leadership and HR Infrastructure

• Develop and maintain an HR strategy aligned with the bank’s business goals.
• Design, implement, and monitor HR policies, systems, and processes that support operational efficiency, regulatory compliance, and employee experience.
• Provide guidance to bank leadership and managers on workforce trends, organizational structure, and emerging HR practices.

Talent Acquisition

• Develop and oversee comprehensive recruiting strategies to attract qualified banking talent.
• Ensure effective implementation of job posting processes, work with hiring managers in interviewing, selection, background checks and job offers.
• Maintain legally compliant hiring practices.

Talent Management & Development

• Develop job descriptions for new positions.
• Work with Managers and Training & Development Coordinator supporting the creation of employee Individual Development Plans.

Employee Engagement & Culture

• Promote a culture that aligns with the bank’s core values of community service, customer experience, teamwork and collaboration, and honesty and integrity.
• Lead initiatives that measure and improve employee engagement, retention, and workplace satisfaction.
• Support communication strategies that reinforce transparency, recognition, and continuous improvement.

Legal Compliance & Record Keeping

• Ensure full compliance with federal, state, and banking?industry employment laws and regulations.
• Maintain accurate and complete employee personnel files, HR records, and compliance documentation.
• Oversee reporting and audits related to HR, including Handbook updates, creation and implementation of new policies and practices.

Employee Relations

• Provide managers and employees with proactive guidance on employee relations matters.
• Conduct investigations, recommend corrective actions, and ensure fair and consistent application of policies and procedures.
• Serve as a trusted advisor to employees at all levels to support a healthy, respectful, and productive workplace.

Total Rewards (Compensation & Benefits)

• Oversee the design, communication, and administration of compensation, benefits, and total rewards programs.
• Partner with leadership to evaluate salary structures, market competitiveness, and regulatory considerations.
• Manage relationships with benefit vendors and ensure high?quality service for employees.

Performance Management

• Develop and manage the bank’s performance management processes, tools, and timelines.
• Equip managers to give effective feedback, set goals, and coach employees for success.
• Evaluate performance trends and recommend updates to strengthen accountability and results.

Succession Planning

• Lead the development and maintenance of succession plans for critical roles across the bank.
• Identify high?potential employees and support leadership development pathways.
• Partner with executives to ensure long?term leadership continuity and talent readiness.

Supervisory Responsibilities

• Lead and support Training and Development Coordinator

QUALIFICATIONS AND ATTRIBUTES:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional certification such as SHRM?SCP or SPHR required.
• 10+ years of progressive HR leadership experience, preferably within community banking or a regulated industry.
• Strong knowledge of employment law, HR best practices, and banking?industry compliance expectations.
• Demonstrated effectiveness in building relationships, collaboration with leaders, and driving organizational change.
• Ability to balance strategic planning with hands?on execution in a lean HR environment.
• Exceptional written and verbal communication skills, proficient in drafting policies, professional correspondence, and presentations
• Ability to interpret and apply laws and regulations

Salary and Benefits:

• Salary Range: $115,000 - $165,000 DOQ
• Incentive Compensation Plan
• Full benefits: Medical, dental, vision, PFML, STD, LTD, 401(k) with generous match, paid holidays, generous PTO, and more.
• Work-life balance, with hybrid arrangement,
• A collaborative, community-focused culture with over 75 years of local banking history.

Note: Job descriptions are not exhaustive lists of all skills, responsibilities or efforts associated with a job. They reflect principal elements essential for performing the job and evaluating performance. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Now

Position: Business Banker (Commercial Lender)

Location: Citizens Independent Bank

At Citizens Independent Bank (CIB), we believe strong communities are built through meaningful relationships. For more than 75 years, we have delivered personalized banking experiences that make a real impact for our customers, employees, and the communities we serve. We foster a collaborative, supportive environment where people can grow, develop, and thrive. If you are passionate about helping local businesses succeed and making a difference in your community, join the CIB Team!

We are seeking a relationship-driven Business Banker (Commercial Lender) to develop and manage commercial banking relationships by delivering tailored credit, deposit, and cash management solutions. This role focuses on business development, portfolio growth, client retention, and community engagement.

Key Responsibilities

• Develop new commercial banking relationships with businesses, non-profits, and community organizations.
• Manage and grow an existing portfolio by deepening client relationships and identifying additional opportunities.
• Structure and recommend commercial lending solutions that align with client needs and bank risk standards.
• Analyze financial statements, business performance, and industry trends to assess creditworthiness.
• Maintain strong knowledge of commercial loans, treasury management, deposit products, and related business banking services.
• Partner with internal teams to deliver a seamless client experience and effective loan process.
• Represent the bank in the community through networking, business development, and involvement in local organizations.
• Ensure all lending and relationship activities comply with regulatory requirements and internal policies.

Qualifications

• Bachelor’s degree in business, finance, or a related field preferred, or equivalent experience.
• 5 to 10 years of commercial lending and relationship management experience.
• Proven ability to develop new business and build strong community relationships.
• Strong credit analysis, financial acumen, and sound judgment.
• Excellent communication skills with the ability to influence, negotiate, and build trust.
• High level of professionalism, integrity, and client focus.

Why Join Citizens Independent Bank?

• People come first - our clients, our employees, our families, our communities.
• Career growth through training, development, and opportunities for internal advancement.
• Work-life balance with hybrid work arrangements for eligible positions.
• Comprehensive benefits including medical, dental, vision, 401(k) with match, employer-paid life insurance, short- and long-term disability coverage, PFML, paid holidays, birthday half-day, and generous PTO.
• Incentive compensation plan for all employees.
• Convenient locations in St. Louis Park, Robbinsdale, Hopkins, and Plymouth.
• Opportunity to participate in meaningful community activities.

Salary Range: Base salary range of $110,000 - $160,000 annually, depending on experience and qualifications, plus incentive compensation plan.

This job description is not intended to be an exhaustive list of all responsibilities or qualifications. Duties may change based on business needs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Citizens Independent Bank is an Equal Opportunity Employer, including protected veterans and individuals with disabilities.

Apply Now

Position: Branch Manager

Location: Hopkins

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring that every interaction is personal and impactful. We are dedicated to the growth and development of our employees, offering opportunities for training and advancement in a collaborative, supportive environment. If you're passionate about making a difference in your community and helping others thrive, we invite you to explore a role with us. We are seeking a Branch Manager to join the Hopkins team!

POSITION OVERVIEW

The Branch Manager will serve as Leader, Coach and provide the day-to-day leadership for the Hopkins branch. The Branch Manager will be responsible for managing the sales, customer experience and daily operations of the branch. Other responsibilities include actively participating in the implementation of the branch’s business plans, enhancing existing customer relationships, developing relationships with new customers, and leading successful outbound sales efforts.

RESPONSIBILITIES AND DUTIES:

• Oversee activities of the business development for the branch meeting goals related to deposit and consumer loan growth, meet partner referral goals and work collaboratively with bank partners.
• Annually assess the market served by the branch, identifying obstacles and opportunities. This, along with similar evaluations from other locations, is the basis for the annual consumer business plan.
• Maintain high visibility and a positive image with existing and prospective customers. Build relationships with businesses and community leaders by actively participating in community activities and events, growing the visibility and name recognition in the market.
• Identify customers' financial needs and provide appropriate solutions.
• Provide personal banking services to customers, which include selling deposit products, checking, savings and certificates of deposit. Also sell credit cards, convenience credit, installment loans, and home equity lines of credit.
• Make appropriate partner referrals for investment services and first and second real estate mortgages.
• As product manager for the branch, responsible for implementing sales campaign for assigned products utilizing the Marketing Department.
• Provide support to Business Department to open accounts when needed. This includes managing and building Business relationships.
• Train and support branch staff on various products, services and computer applications.
• Recruit, interview, select and train Universal Bankers and Tellers.
• Assist in providing adequate floor coverage during breaks and vacations, etc.
• Oversee the day-to-day operations of the bank including opening and closing of any of the locations as a situation may require, including Saturday coverage, as applicable.
• Manage bank staff including coaching, counseling, evaluating performance, and salary administration of all direct reports, as well as overseeing the responsibilities of each of the direct reports.
• Provide performance management counseling, as required.
• Support the individual development plans and career goals of bank staff.

ADDITIONAL DUTIES:

• Responsible for overseeing the maintenance and security of the building and grounds of the branch.
• Make group sales presentations as assigned and assist in staffing bank displays at various trade shows or community events
• Perform other duties as requested by the Senior Vice President/Retail Banking

PREFERED QUALIFICATIONS:

• Bachelor’s degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
• Minimum of five years retail banking experience preferred
• Strong sales coaching skills
• Willingness to become involved with and participate in community events
• Ability to work well with business partners within the organization
• Strong consumer lending skills
• Strong knowledge of bank operation policies and procedures
• Proven ability to sell and cross-sell bank products and services
• Proven ability to develop new business
• Proven ability to manage retail sales team to achieve threshold activity levels and performance goals
• Excellent supervisory, interpersonal, problem-solving, communication, and customer service skills.
• Position requires ability to have or obtain a NMLS License

Ability to read, analyze, and interpret moderately complex financial documents. Ability to write reports and business correspondence. Ability to effectively present information to management and respond to sensitive inquiries or complaints. Ability to define problems, collect data establish facts, and draw valid conclusions.

Employee may occasionally lift and/or move up to 25 pounds.

BENEFITS:

• People come first - our clients, our employees, our families, our communities
• Rewarding and challenging work
• Work-life balance is important
• We strive to promote from within
• Employee education and training is vital
• Full benefits including medical, dental, vision, 401k with match, LTD and STD, employer paid life insurance, paid holidays and half-day off for birthday, generous PTO allowance
• Incentive Compensation Plan
• Conveniently located in St. Louis Park, Robbinsdale, Hopkins, and Plymouth
• 75 years of local banking history
• Opportunity to participate in fun community activities

Salary Range $72,000 - $90,000 - $108,000. Please note that the specific compensation for this role will be determined based on your experience, qualifications, and internal equity considerations.

Note: Job descriptions are not exhaustive lists of all skills, responsibilities or efforts associated with a job. They reflect principal elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Now