Careers

Position: Business Banker (Commercial Lender)

Location: Citizens Independent Bank

At Citizens Independent Bank (CIB), we believe strong communities are built through meaningful relationships. For more than 75 years, we have delivered personalized banking experiences that make a real impact for our customers, employees, and the communities we serve. We foster a collaborative, supportive environment where people can grow, develop, and thrive. If you are passionate about helping local businesses succeed and making a difference in your community, join the CIB Team!

We are seeking a relationship-driven Business Banker (Commercial Lender) to develop and manage commercial banking relationships by delivering tailored credit, deposit, and cash management solutions. This role focuses on business development, portfolio growth, client retention, and community engagement.

Key Responsibilities

• Develop new commercial banking relationships with businesses, non-profits, and community organizations.
• Manage and grow an existing portfolio by deepening client relationships and identifying additional opportunities.
• Structure and recommend commercial lending solutions that align with client needs and bank risk standards.
• Analyze financial statements, business performance, and industry trends to assess creditworthiness.
• Maintain strong knowledge of commercial loans, treasury management, deposit products, and related business banking services.
• Partner with internal teams to deliver a seamless client experience and effective loan process.
• Represent the bank in the community through networking, business development, and involvement in local organizations.
• Ensure all lending and relationship activities comply with regulatory requirements and internal policies.

Qualifications

• Bachelor’s degree in business, finance, or a related field preferred, or equivalent experience.
• 5 to 10 years of commercial lending and relationship management experience.
• Proven ability to develop new business and build strong community relationships.
• Strong credit analysis, financial acumen, and sound judgment.
• Excellent communication skills with the ability to influence, negotiate, and build trust.
• High level of professionalism, integrity, and client focus.

Why Join Citizens Independent Bank?

• People come first - our clients, our employees, our families, our communities.
• Career growth through training, development, and opportunities for internal advancement.
• Work-life balance with hybrid work arrangements for eligible positions.
• Comprehensive benefits including medical, dental, vision, 401(k) with match, employer-paid life insurance, short- and long-term disability coverage, PFML, paid holidays, birthday half-day, and generous PTO.
• Incentive compensation plan for all employees.
• Convenient locations in St. Louis Park, Robbinsdale, Hopkins, and Plymouth.
• Opportunity to participate in meaningful community activities.

Compensation: Base salary range of $110,000 - $160,000 annually, depending on experience and qualifications, plus incentive compensation plan.

This job description is not intended to be an exhaustive list of all responsibilities or qualifications. Duties may change based on business needs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Citizens Independent Bank is an Equal Opportunity Employer, including protected veterans and individuals with disabilities.

 

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Position: Branch Manager

Location: Hopkins

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring that every interaction is personal and impactful. We are dedicated to the growth and development of our employees, offering opportunities for training and advancement in a collaborative, supportive environment. If you're passionate about making a difference in your community and helping others thrive, we invite you to explore a role with us. We are seeking a Branch Manager to join the Hopkins team!

POSITION OVERVIEW

The Branch Manager will serve as Leader and Coach and provide the day-to-day leadership for the Hopkins branch. The Branch Manager will be responsible for managing the sales, customer experience and daily operations of the branch. Other responsibilities include actively participating in the implementation of the branch’s business plans, enhancing existing customer relationships, developing relationships with new customers, and leading successful outbound sales efforts.

RESPONSIBILITIES:

• Oversee activities of the business development for the branch meeting goals related to deposit and consumer loan growth, meet partner referral goals and work collaboratively with bank partners.
• Annually assess the market served by the branch, identifying obstacles and opportunities. This, along with similar evaluations from other locations, is the basis for the annual consumer business plan.
• Maintain high visibility and a positive image with existing and prospective customers. Build relationships with businesses and community leaders by actively participating in community activities and events, growing the visibility and name recognition in the market.
• Identify customers' financial needs and provide appropriate solutions.
• Provide personal banking services to customers, which include selling deposit products, checking, savings and certificates of deposit. Also sell credit cards, convenience credit, installment loans, and home equity lines of credit.
• Make appropriate partner referrals for investment services and first and second real estate mortgages.
• As product manager for the branch, responsible for implementing sales campaign for assigned products utilizing the Marketing Department.
• Train and support branch staff on various products, services and computer applications.
• Recruit, interview, select and train Universal Bankers and Tellers.
• Assist in providing adequate floor coverage during breaks and vacations, etc.
• Oversee the day-to-day operations of the bank including opening and closing of any of the locations as a situation may require, including Saturday coverage, as applicable.
• Manage bank staff including coaching, counseling, evaluating performance, and salary administration of all direct reports, as well as overseeing the responsibilities of each of the direct reports.

QUALIFICATIONS:

• Bachelor’s degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
• Minimum of five years retail banking experience preferred
• Strong sales coaching skills
• Willingness to become involved with and participate in community events
• Ability to work well with business partners within the organization
• Strong consumer lending skills
• Strong knowledge of bank operation policies and procedures
• Proven ability to sell and cross-sell bank products and services
• Proven ability to develop new business
• Position requires ability to have or obtain a NMLS License
• Employee may occasionally lift and/or move up to 25 pounds.

BENEFITS:

• People come first - our clients, our employees, our families, our communities
• Work-life balance is important
• Employee education and training is vital
• Full benefits including medical, dental, vision, 401k with match, LTD and STD, employer paid life insurance, paid holidays and half-day off for birthday, generous PTO allowance
• Incentive Compensation Plan
• Conveniently located in St. Louis Park, Robbinsdale, Hopkins, and Plymouth
• Over 75 years of local banking history
• Opportunity to participate in meaningful community activities

Salary Range $72,000 - $108,000. Please note that the specific compensation for this role will be determined based on your experience, qualifications, and internal equity considerations. Eligible to participate in the bank’s discretionary Incentive Compensation Plan.

Note: Job descriptions are not exhaustive lists of all skills, responsibilities or efforts associated with a job. They reflect principal elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

 

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Position: Deposit Operations Specialist I

Location: Robbinsdale

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring every interaction is personal, responsive and impactful. We are dedicated to the growth and development of our employees and offer opportunities for training, advancement and professional growth in a collaborative and supportive environment.

We are seeking an experienced Deposit Operations Specialist to join our team. This position plays a critical role in supporting consumer and business deposit products, digital banking services, debit card operations, ACH processing, fraud monitoring and overall deposit operations functions.

The ideal candidate is a self-starter who can exercise sound judgment, manage multiple priorities and consistently meet critical deadlines while providing exceptional service to both customers and bank employees. Accuracy, attention to detail, problem-solving abilities and the ability to identify suspicious or fraudulent activity are essential for success in this role.

This is a full-time position located at our Robbinsdale branch, Monday through Friday, with rotating Saturday morning scheduling.

What You'll Do

Digital Banking Administration

• Serve as the primary point of contact for Online Banking, Mobile Banking, Bill Pay, Mobile Deposit and other digital banking services.
• Perform setup, maintenance, administration and troubleshooting for consumer and business online banking customers.
• Provide support to customers and employees through phone, email, secure messaging and other service channels.
• Monitor online services for suspicious or fraudulent activity and take appropriate action when necessary.

Deposit Operations

• Perform account maintenance and servicing functions for consumer and business deposit accounts.
• Process stop payments, account changes, corrections, research requests and exception items.
• Complete balancing and reconciliation activities while ensuring operational accuracy.
• Support document imaging, record retention and other operational processes.

Debit Card Administration

• Card ordering, processing, reporting and customer support.
• Process and resolve debit card disputes, fraud claims and Regulation E requests.
• Monitor card activity and identify unusual transaction patterns.

ACH & Treasury Management Support

• Process ACH transactions, returns, Notifications of Change (NOCs) and exception items.
• Serve as backup support for Cash Management services.
• Assist with business online banking, Positive Pay, ACH origination and Remote Deposit Capture support and maintenance.
• Support implementation and ongoing maintenance of treasury management solutions.

Fraud Prevention & Risk Management

• Monitor deposit, ACH, debit card and online banking activity for potential fraud.
• Investigate suspicious activity and escalate concerns as appropriate.
• Support compliance with NACHA rules, BSA/AML requirements, OFAC regulations, Regulation E and other applicable banking regulations.

Process Improvement & Team Support

• Identify opportunities to improve processes, efficiency, service levels and internal controls.
• Participate in system testing, upgrades and implementation projects.
• Maintain and update department procedures and documentation.
• Complete special projects and research requests as assigned.
• Provide cross-functional support throughout the Deposit Operations Department.

What We're Looking For

Required Qualifications

• High School Diploma or equivalent required.
• Minimum of One to three years of banking experience in Deposit Operations, Digital Banking, ACH, Management or a related banking operations role.
• Working knowledge and experience with Jack Henry banking systems is required, including SilverLake, Banno, Xperience, Synapsys, and other Jack Henry integrated applications.
• Strong understanding of deposit products, digital banking platforms and operational processes.
• Demonstrated ability to identify suspicious or fraudulent activity.
• Excellent customer service, communication and problem-solving skills.
• Strong organizational skills and ability to manage multiple priorities while meeting deadlines.
• Proficiency in Microsoft Word, Excel and Outlook.
• Ability to read, understand and follow policies, procedures and regulatory requirements.

Preferred Qualifications

• Additional education in Business, Finance, Accounting or a related field.
• ACH processing and NACHA rules experience.
• Cash Management experience.
• Debit card operations and dispute processing experience.
• Community banking experience.

Why Join Citizens Independent Bank?

• People come first: our clients, employees, families and communities.
• Rewarding and challenging work with opportunities to make a meaningful impact.
• Strong commitment to work-life balance.
• Career development and advancement opportunities.
• Ongoing education and training.
• Promote-from-within culture.
• Opportunity to work for a community bank with more than 75 years of local banking history.
• Fun community involvement and volunteer opportunities.

Comprehensive Benefits Package

• Medical, Dental and Vision Insurance
• 401(k) with generous employer match
• Employer-paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• Paid Holidays
• Birthday Half-Day Off
• Generous Paid Time Off
• Employee Incentive Compensation Plan

Salary Range: $22.00 - $28.00 per hour, depending on qualifications and experience.

Citizens Independent Bank is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Join our team and help deliver exceptional service while supporting the communities we proudly serve.

 

Apply Now

Position: Teller – St. Louis Park

Location: St. Louis Park

At Citizens Independent Bank, we believe in the power of community and the importance of building meaningful relationships. Our commitment to providing exceptional customer experiences is at the heart of everything we do, ensuring that every interaction is personal and impactful. We are dedicated to the growth and development of our employees, offering opportunities for training and advancement in a collaborative, supportive environment. If you're passionate about making a difference in your community and helping others thrive, we invite you to explore a role with us. We are seeking a full time Teller at our St Louis Park location. 

QUALIFICATIONS
To perform this job successfully, a Bank Teller must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process paying and receiving functions
• Build rapport with customers, identify their needs, and refer them to bankers for appropriate products and services
• Accepts and process payments
• Issues Cashier's Checks, Money Orders, Certified Checks, Gift cards, and Travel cards.
• Balancing of teller drawers and machines
• Process coin orders, and coin charges
• Redeem U.S. Savings Bonds
• Answer phone inquiries
• Balance the ATM
• Process cash advances.
• Perform other activities as requested

REQUIREMENTS

Customer service & cash handling experience, exceptional customer service skills & good figure aptitude. Must be flexible & available Monday - Friday, and rotating Saturday mornings.

EDUCATION AND/OR EXPERIENCE

• High school graduate or GED
• Previous bank experience preferred
• Previous cash handling work experience preferred
• Basic math proficiency and aptitude
• Dedication to providing excellent customer service
• Dedicated and satisfactory attendance/punctuality

BENEFITS

• People come first - our clients, our employees, our families, our communities
• Rewarding and challenging work
• Work-life balance is important
• We strive to promote from within
• Employee education and training is vital
• Full benefits including medical, dental, vision, 401k with match, LTD and STD, employer paid life insurance, paid holidays and half-day off for birthday, generous PTO allowance
• Annual Incentive compensation plan for all bank employees (if hired by July 1 of year, or eligibility starts next year)
• Work for a community bank with over 75 years of local banking history
• Opportunity to participate in fun community activities

Starting Salary Range: $20.00 - $23.00 per hour depending on experience and qualifications

Note: Job descriptions are not exhaustive lists of all skills, responsibilities or efforts associated with a job. They reflect principal elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Now